Christmas gift exchanges are free.

• Register your exchange and size via the return portal [Click here].
• Provide your order number and the email used for the original purchase.
• Once we receive your return, your exchange order will be processed as quickly as possible.

Don’t have the order number or email used for the purchase? Contact the person who gave you the gift.

Refund to store credit is free.

• Register your return via the return portal [Click here].
• Provide your order number and the email used for the purchase.
• Initiate your refund to store credit in the portal. Once we receive your return, it will be processed as quickly as possible, and you will receive a code via email.

Don’t have the order number or email used for the purchase? Contact the person who gave you the gift.

Fill out your return via our return portal [Click here].

• Pack your items securely. Do not use a larger bag, as this will result in an additional fee.
• Print or clearly write your label-less code on the package (the code is located in the top left corner of your label).
• Once we receive your order, our processing time is 15 business days.

Don’t have the order number or email used for the purchase? Contact the person who gave you the gift.

The refund will be issued to the card used for the purchase once the return has been processed.